FAQs
We only make wigs with the hair we provide
Q: Do you revamp wigs not made by you?
All revamp and maintenance services are exclusive to HBG clients
Q: How are the wigs constructed?
All wig are made and coloured in house to ensure a good fit and great colour.
All our wigs are made from raw hair that can lift to 613 and last you years with proper care.
We source our hair from South East Asia (Vietnam, Cambodia, Indonesia and China).
We only source 1B hair to ensure the best quality and longevity of the bundles
Q: Which payment methods do you accept?
All major credit and debit cards, Paypal and Klarna
Q: What is your return policy?
Send us an email at hello@hairbygloria.com or use the contact us box on the website and upload your inspo picture.
Please note we don't copy or replicate other hairstylists great work, we can only use it as inspiration.
Please send inspo pictures without filters or highly edited as this can distor the look of the wig.
Q: Do you sell bundles/closures?
Q: Do you offer wig making services?
Q: I want a wig that is not on the website, how can I order?
Q: Where is the hair sourced from?
Premade wigs can be returned providing the lace has not been cut and or the security tag has not been removed. The wig must been in its original condition and packaging to be eligible for a refund.
Custom made wigs are non refundable. Please our full terms and conditions.
Not at the moment, we are working on it. Be sure to sign up to our mailing list to be the first to know when we do.